Effective date: [EFFECTIVE DATE]
This Privacy Policy explains how [LEGAL OWNER OR ENTITY NAME] (“TurfList,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use [WEBSITE DOMAIN] (the “Site”) and our classified-listing services for turf, golf course, and grounds-maintenance equipment (the “Service”).
By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
1. Who we are
TurfList is an online classified-ads marketplace where users post and browse listings for turf and golf course equipment. We provide the platform; we are not a party to transactions between buyers and sellers, and we do not own, inspect, or guarantee any listed item.
If you have questions about this policy, contact us at [CONTACT EMAIL] or [MAILING ADDRESS].
2. Information we collect
Information you provide directly
- Account information: name or business name, username, email address, and password when you register.
- Profile information: any optional details you add, such as a phone number, company, or location.
- Listing content: the equipment details, descriptions, photos, asking price, location, and any contact information you choose to include in a listing. Remember that listings are public (see Section 4).
- Subscription and payment information: if you purchase a paid plan, our payment processor collects your payment details. We do not store full card numbers on our servers — see Section 4.
- Communications: messages you send to us for support, and messages you exchange with other users through the Site.
Information collected automatically
When you use the Site, we and our service providers automatically collect:
- IP address, browser type, device type, and operating system.
- Pages viewed, listings clicked, referring pages, and time spent.
- Log data and cookies or similar technologies (see Section 5).
Information from third parties
- Our payment processor confirms transaction status (success, failure, refunds) but does not pass us full card data.
- If you register or log in using a third-party account, that provider may share basic profile information per their own policies.
3. How we use your information
We use the information we collect to:
- Create and manage your account and authenticate logins.
- Publish, display, and manage your listings.
- Process subscription payments and manage paid plans.
- Operate, maintain, and improve the Service.
- Detect, prevent, and respond to fraud, spam, abuse, and security issues.
- Communicate with you about your account, listings, transactions, and support requests.
- Send marketing or promotional messages where permitted — you can opt out at any time (see Section 6).
- Comply with legal obligations and enforce our Terms.
4. How we share your information
Public listing content. TurfList is a public marketplace. Any information you include in a listing — including descriptions, photos, location, price, and any contact details you add — is visible to anyone who visits the Site and may be indexed by search engines. Do not include sensitive personal information in a listing that you do not want to be public.
Service providers. We share information with companies that perform services on our behalf, under contracts that limit their use of the data, including:
- Hosting: AWS (server infrastructure and storage).
- Payments: [PAYMENT PROCESSOR — e.g., Stripe], which processes your payment information directly under its own privacy policy.
- Analytics: [ANALYTICS PROVIDER — e.g., Google Analytics], to understand site usage.
- Email delivery: [EMAIL PROVIDER, if applicable], for transactional and marketing email.
Legal and safety. We may disclose information if required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.
Business transfers. If TurfList is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
We do not sell your personal information in the conventional sense of exchanging it for money. If your jurisdiction defines “sale” or “sharing” more broadly (for example, certain advertising cookies), see Section 7 for your opt-out rights.
5. Cookies and tracking technologies
We use cookies and similar technologies to keep you logged in, remember preferences, secure the Site, and measure usage. These include:
- Essential cookies set by WordPress and HivePress for login sessions, security, and core functionality. The Site cannot work properly without these.
- Analytics cookies that help us understand how visitors use the Site.
You can control cookies through your browser settings. Blocking essential cookies may prevent parts of the Service from working. If we use advertising or non-essential tracking cookies, we will request consent where required by law.
6. Your choices
- Account information: you can review and update most account details by logging in. To delete your account, contact us at [CONTACT EMAIL].
- Marketing email: you can opt out using the unsubscribe link in any marketing message. We may still send you non-promotional messages about your account, listings, or transactions.
- Cookies: manage through your browser as described in Section 5.
7. Your privacy rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- The right to know or access the personal information we hold about you.
- The right to correct inaccurate information.
- The right to delete your information.
- The right to opt out of the sale or sharing of personal information, or of certain targeted advertising.
- The right to not be discriminated against for exercising these rights.
California residents (CCPA/CPRA): you have the rights listed above, including the right to know the categories of personal information collected and the purposes for which it is used. We do not sell personal information for money.
Residents of other U.S. states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, and others) have comparable rights to access, correct, delete, and opt out.
EU/UK/EEA visitors (GDPR): if you access the Site from these regions, you also have rights to data portability and to object to or restrict certain processing, and you may lodge a complaint with your local supervisory authority. Our legal bases for processing are: performance of a contract (to provide the Service), our legitimate interests (to operate and secure the Service), your consent (for marketing and non-essential cookies), and legal obligations.
To exercise any of these rights, contact us at [CONTACT EMAIL]. We will verify your request and respond within the timeframe required by applicable law. You may also authorize an agent to act on your behalf where the law allows.
8. Data retention
We retain your information for as long as your account is active and as needed to provide the Service. We may keep certain information after account closure where necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Public listing content may persist in search engine caches outside our control even after removal from the Site.
9. Security
We use reasonable administrative, technical, and physical safeguards — including the infrastructure-level protections provided by our hosting environment — to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your password confidential.
10. Children’s privacy
The Service is not directed to children, and you must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
11. Third-party links
The Site may contain links to third-party websites, including in user listings. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.
12. International users
We operate the Service from the United States. If you access it from outside the U.S., your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and, for material changes, provide additional notice (such as a notice on the Site or an email). Your continued use of the Service after changes take effect means you accept the updated policy.
14. Contact us
[LEGAL OWNER OR ENTITY NAME]
Email: [CONTACT EMAIL]
Address: [MAILING ADDRESS]